Shipping & Returns

We deliver anywhere within Australia. All orders placed online at www.luckytree.com.au are delivered by Courier. Delivery cost is charged by parcel. If your order includes items that are out of stock, we will ship any available items to you immediately. When the other products arrive, we will send them to you free of additional delivery charges. All packaging conceals the contents of your delivery. If you provide a valid email address when ordering online at www.luckytree.com.au, you will receive an email to let you know when your order has been shipped from our warehouse. At Luckytree, we are committed to processing and shipping your order as quickly as possible and we welcome any feedback from you about our service delivery. If you have any questions, please contact our customer service team. Please check your goods as soon as you receive it, and claim any mistake within 7 days. After 7 days we will not accept claim for any delivery mistake. Any return must be authorized before you send out.

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